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Privacy Policy 

At Privio (“we,” “us,” or “our”), your privacy matters, truly. We keep things simple, transparent, and human so you always know what information we collect, why we collect it, and how it’s used.

This Privacy Policy walks you through what we collect, how it’s used, and the choices you have.

Information We Collect

We collect information you choose to share with us, including:

  • Your name, email, and message when you reach out to us through email or out e-mail sign up form.

  • Details you provide while we’re working together (consultations, projects, or ongoing services).

  • Information you submit when downloading free our resources.

  • Information provided when purchasing templates, digital products, or services through the third-party sites we use.

We also automatically collect basic technical information, things like page visits, and general site analytics, to help us keep the website running smoothly and improve your experience.

Cookies (AKA: The Not-Scary Kind)

Our website uses a small number of cookies, and we want you to know exactly what they do.

 Necessary Cookies

These are the “must-haves.” Necessary cookies keep the website working properly. It’s things like loading pages securely, preventing malicious traffic, and making sure the site works as intended. Cloudflare, who secures the site, and HubSpot, our web-hosting and website platform, automatically enables these to protect the site and keep everything stable. 

Third-Party Services We Use

To run Privio smoothly and deliver what you request, we rely on trusted third-party tools, including:

  • Digital product and checkout platforms (Payhip, Etsy)

  • Payment processors (PayPal, Stripe)

  • Scheduling tools (Hubspot, Calendly)

  • Email marketing platforms

  • File delivery systems

These partners may process or store information needed to complete your purchase, deliver files, or communicate with you. Each has its own privacy policy that governs how they handle that data.

How We Use Your Information

We use your information to:

  • Respond to your messages and provide customer support

  • Deliver templates, resources, and digital products

  • Provide consulting and project services

  • Send optional newsletters, tips, and updates (you can unsubscribe anytime)

  • Improve our services, content, and website performance

We never sell or rent your personal information. Not our vibe.

When We Share Information

We only share your information when:

  • It’s necessary to fulfill a purchase or deliver a service

  • A trusted third-party vendor needs it to perform their role

  • We’re required to by law

  • It’s needed to protect the rights, safety, or security of Privio or its users

We do not share your information for advertising.

How We Protect Your Information

We take reasonable and industry-aligned steps to keep your information secure. Please know that unfortunately, no system is 100% foolproof.

Your Choices and Rights

You can:

  • Request access to the information we have about you

  • Ask us to update or delete your information

  • Opt out of marketing emails anytime (we will miss you, but your choice comes first)

To submit a request, just contact us at admin@priviollc.com.

Children’s Privacy

Privio does not knowingly collect or store information from children under 13. If this ever happens unintentionally, we will delete the information promptly.

Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the revised version here with an updated revision date so you always know what’s changed.

Contact Us

Have questions about this policy or how your information is handled? We’re happy to help. Reach out at admin@priviollc.com.

Thanks for trusting Privio. Privacy. But Human. is what we do.

Revised: 12/11/2025